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Post-Hire Reviews: The Key to Strengthening Onboarding & Retention

Do you have a process in place for conducting reviews with new employees? If not, you might miss out on a crucial step in your hiring process that benefits  new employees and business.

What Are Post-Hire Reviews?

Post-hire reviews are formal feedback sessions between the new employee and the hiring manager at scheduled intervals within the first year. They are a platform for open dialog about how things are progressing, what you as a hiring manager can do, the technology in the business, and the onboarding process.

The Reality Check

We conducted a poll on LinkedIn and found that more than 50% of respondents said they are not conducting post-hire reviews in their organization. This result indicates a significant gap in a process that could greatly enhance the onboarding experience and outcomes.

The Benefits of Post-Hire Reviews 

Steps to Implement Post-Hire Reviews

1. Define Objectives and Metrics

Establish clear objectives for the post-hire reviews and communicate them with your team. Develop key performance indicators (KPIs) to measure success. Decide on the format (in-person or virtual) and create a script for the questions and topics. Send calendar invites for these meetings in advance, scheduling them regularly after the start date.

2. Develop a Schedule 

Implement a structured schedule for post-hire reviews to ensure continuous feedback and improvement. This schedule provides regular touchpoints to address issues early and maintain open communication.

3. Create a Structured Review Process

Determine the information to be collected during reviews and establish a method for processing it. Identify key areas to cover, the scripts for formal reviews, and the questions to ask, and include surveys or forms for additional data..

4. Involve Key Stakeholders

Initially, you should include the hiring manager and the new employee in the reviews. If issues need to escalate, have a process to include other stakeholders as necessary.

5. Collect & Act on Feedback

Be prepared to utilize the feedback you receive effectively to make necessary improvements.

Incorporating post-hire reviews into your onboarding and training process can significantly enhance the experience for new employees and hiring managers. Improvements will strengthen employee engagement and increase retention. It can enhance internal departmental communication and relationship-building. If you have not started, now is the time to implement post-hire reviews and reap the benefits.

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